Frequently Asked Questions

What is your return policy?

  • Because all orders are custom printed, we do not accept returns or exchanges unless items are defective. If there is an issue with your order, please contact us within 7 days at orders@h5printing.com, and we’ll make it right.

What is your minimum order for screen printing?

  • Our minimum is $200 per design for both custom and contract screen printing. While there is no strict quantity minimum, this baseline ensures we can properly cover setup, production, and quality standards.

    For smaller orders or low-quantity runs, we typically recommend DTF (Direct-to-Film) printing as a more cost-effective option.

What is your turnaround time?

  • Our standard turnaround time is 7–12 business days after artwork approval and deposit. If you have a deadline or event date, let us know—we’ll do our best to accommodate rush orders.

Do you offer rush printing?

  • Yes, rush orders may be available depending on production capacity. Contact us as early as possible for availability.

What types of printing do you offer?

We specialize in high-quality screen printing in Mobile, AL, using techniques like:

  • Plastisol ink (most common and cost-effective)

  • Water-based inks (soft feel)

  • Discharge printing

  • Specialty inks (metallic, foil, etc.)

What is custom printing vs. contract printing?

  • Custom Printing: We supply the apparel and handle everything from start to finish.

  • Contract Printing: You provide the garments, and we handle the printing.

What types of apparel do you offer?

  • We offer a wide range of custom apparel, including:

    • T-shirts

    • Hoodies

    • Performance wear

    • Hats (via partners)

    • Accessories and more

    • If you’re looking for something specific, just reach out—we can source it.

What are your artwork requirements?

For best results, we recommend high-resolution or vector artwork.
For full details email your files to orders@h5printing.com.

How do I submit artwork?

  • You can email your artwork to orders@h5printing.com.
    If you’ve already received a quote or invoice, please include your order number for faster processing.

Can you print all-over or seam-to-seam designs?

  • Traditional screen printing is limited in these areas. For full-coverage or all-over prints, we recommend sublimation printing options.

What fabrics can you print on?

Common print locations include:

  • Full front / full back

  • Left chest

  • Sleeve prints

  • Neck labels

  • Side prints

Where can you print on apparel?

  • The largest area we can accommodate is 14”W x 18”H. If you have artwork bigger than that, please email us and we will see what other options we have.

Do you ship orders?

Yes! We ship nationwide via UPS. Shipping costs depend on order size, weight, and location.

How much does screen printing cost?

Pricing depends on: